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Unrivalled flexibility, competitive prices, and responsive support

Geodesa offers the widest range of numbers, services and price plans of any UK telecoms supplier. Our numbers are so flexible you can combine any number with any service and any plan (and change your mind at any time). Committed after sales support ensures all numbers operate smoothly, and allows you to make upgrades whenever you want to.

Geodesa: Five ways we're better

0207Get a 0207 number UK LocalGet a UK Local number: Manchester, Liverpool, Bristol, and many more... 0800Get a 0800 number 0845Get a 0845 number 0870Get a 0870 number

07-KGet a 07 D-rate number 07-DGet a 07 K-rate number 07-PN2Get a 07 PN2-rate number 0844Get a 0844 number 0871Get a 0871 number

1) We offer the widest
choice of numbers
We offer an unrivalled selection of geographic and non-geographic UK number ranges. You get to choose your number - at a price that suits your budget.


2) We offer innovative
ways to help you grow
Our intelligent services let you manage your calls in a way that suits your company and lifestyle. You can add new services at any time.

3) We provide expert support - from people, not machines
95% of support calls are answered within 4 rings and are resolved quickly. See our support service level agreement or learn more about customer service.

4) We offer price plans to suit all pockets - with no hidden costs
Our choice of price plans allows you to tailor the cost of your number according to the volume of calls you expect: high-volume plans give cheaper costs per call, but have higher montly rental fees. Whatever plan you choose, our efficient telecoms network means we can keep costs low, while offring extra features for free, including fully-itemised call records and unlimited changes to your diverts. Take a look at how our prices compare.

5) We provide products and services that keep on getting better
Our talented development team keeps you at the leading edge of the telecoms market by regularly introducing new features, from simple innovations to corporate-quality solutions.


Make significant savings

Savings

Check how much your could save by using our value for money numbers.

You'll find we're more reasonably priced than most competitors - without sacrificing service features or quality.

 

Further information

Geodesa: Support Service Level Agreement

Other companies say "your call is important to us". Geodesa mean it. We will never abandon you in a maze of recorded menus. Instead we provide high-quality, responsive after-sales support.

Telephone support

  • 100% of calls to our support desk are answered by people, not machines.
  • 95% of calls are answered by a member of the support team within four rings.
  • The remaining 5% are taken by a human answering operator, who will take your contact details. A member of the support team will return your call within four working hours.
  • In 90% of cases the support team member answering the call will be the person to solve the problem.
  • We employ bright, helpful and well trained telephone support staff, not semi-skilled script-following call-centre operatives.

Email support

  • 100% of support emails are answered within 4 working hours

Online support

  • Web-based control panels include on-page help, detailed explanations, and links to comprehensive online manuals.

Our support team works in the same building as the network team, and has regular access to the development team, meaning that the teams responsible for providing your services have regular feedback from the field.

Support ticketing system

Support requests are managed according to a strict policy using a support-enquiry management system (or 'ticketing system').

All problems, tasks and requests (except some of those that are immediately solved on the phone) are entered into this system: a support ticket is created, and given a unique reference number. This ensures that every request is professionally managed.

Level Description
Level 1 Easy to solve
90% of requests, solved within 4 working hours.
Level 2 Requiring consultation the team
8% of requests, solved within 4 working hours.
Level 3 Requiring assistance from network, banking or products teams
2% of requests, solved within 4 working hours, or progress every 4 working hours.
Typical First Invoice
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